iidtool update failed

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karsteb
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iidtool update failed

Post by karsteb » Tue Dec 25, 2018 9:14 pm

Hi. Tried to update firmware on the IIDtool BT. The updater found the tool and started updating. At the end it reported status failed. Now I cannot contact it with the app, there is no blue light on it. The updater software cannot contact it. The update was done using my Macbook, but now the updater cannot reach it using either hte Mac or the PC.

Ideas, or is it bricked? Is there a place I can send it?

Brgds Karsten



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anglefire
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Re: iidtool update failed

Post by anglefire » Tue Dec 25, 2018 9:33 pm

Email Pat at Gap - they have a contact list on their website. It is unusual for them to be bricked, but never say never.


Mark

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karsteb
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Re: iidtool update failed

Post by karsteb » Tue Jan 01, 2019 9:48 pm

Thanks. Shipped it to GAP, hopefully they´ll figure it out.

-k



karsteb
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Re: iidtool update failed

Post by karsteb » Wed Feb 20, 2019 12:56 am

Shipped it to GAP in Canada. They fixed it. Apparently update of the bootloader had failed and needed a factory visit. The best service!



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anglefire
Site Admin
Posts: 19132
Joined: Sat May 15, 2010 8:01 pm
Winner: Club Member of Year 2012 & 13
Car Details: BMW 530d M Sport
Member Since: 17 May 2010
Location: Solihull, West Midlands
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Re: iidtool update failed

Post by anglefire » Wed Feb 20, 2019 6:52 am

There customer service is excellent.


Mark

Waeco CFX 40
BMW 530d M Sport Touring, 1977 Triumph Spitfire 1500
2006 disco3 SE. Gone but not forgotten.
Member of Admin team and :ugeek:
Disco3Club Photos: Here

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